01Challenge
The problem
F-commerce merchants often enter orders manually from customer messages, manage courier workflows separately, and lack an efficient way to assess delivery reliability.
02Solution
How we approached it
We designed a centralized merchant workflow for parsing customer conversations, reviewing available delivery-history risk signals, connecting courier providers, and booking parcels.
03Capabilities
What we built
Customer chat-to-order parsing
Delivery-risk assessment using available history
Courier provider integrations
Parcel booking workflow
Order and delivery analytics
Subscription plans and usage quotas
Merchant operations dashboard
04Outcome
What was delivered
Automated
Order information processing
Connected
Courier booking workflows
Subscription
SaaS business model